Broward County has several water utilities, not one. Fort Lauderdale, Hollywood, Pembroke Pines, and Pompano Beach each run their own systems. Broward County Water and Wastewater Services runs several additional districts. The name on your water bill tells you which utility is yours. Each utility publishes its own annual water quality report, and reading that report is the right place to start before you buy anything. We're starting in Miami-Dade, Broward, and Palm Beach counties. If you are in Broward and want a whole-house water filter or an under-sink reverse osmosis system, you can call us or send your details and we'll tell you honestly whether we have a confirmed plumber in your area.
A checklist for Broward County homeowners
Find out which utility serves your address
Look at your water bill. The utility name printed on it is the one whose report you need. Fort Lauderdale, Hollywood, Pembroke Pines, and Pompano Beach each serve their own customers. Broward County Water and Wastewater Services runs several districts too. A city name in your address does not mean that city's utility is the one billing you.
Read your utility's annual water quality report
Each utility publishes a report covering what it found in its water during the year. Fort Lauderdale customers can contact the city's Customer Support Center at 954-828-8000 or visit fortlauderdale.gov/wqr for the city's 2025 Water Quality Report. Note that the city's 2025 report covers the period before the Prospect Lake Clean Water Center began feeding the system in September 2026. Hollywood's 2025 report is available at City Hall and several community centers, or by request. Pembroke Pines customers can call (954) 518-9000 or read the 2025 Annual Drinking Water Report online. Pompano Beach posts its 2025 Water Quality Report at pompanobeachfl.gov/residents/utilities. If your bill says Broward County, contact the county directly for their report. Our reader was blocked by the county's website, so this page gives no facts about those districts. If you want guidance on how to read any of these reports, see how to read your utility's annual water report.
Decide what kind of system you are considering
A whole-house filter treats water at the point it enters your home. An under-sink reverse osmosis system treats water at a single tap. They do different jobs. Read whole-house filter or reverse osmosis: how to choose before you call, so you can tell us what you have in mind.
Call us and send a few photos
You call, tell us what you want, and send a few photos of where the water comes in or of your open sink cabinet. We give you one written price for a named system. No in-home salesperson comes to your house to size up the job. See how pricing works and how it works if you want more detail before calling.
We confirm a local plumber before we give you a date
Once you approve the price, we line up a local plumber. We only give you an install date after that plumber has confirmed it. We'd rather be honest about timing than promise a date we can't keep. The plumber does the install. We manage the job.
Tell us if you are on a well
We are starting with homes on city water. If you are on a private well, tell us when you call. We will say honestly whether we can help yet.
Ask your utility if you have questions about your water
We sell and install filters. We don't interpret water test results, and nothing on this site is a recommendation about whether your water needs treatment. If you have questions about what your utility reported, call them. For legal or health questions, talk to a licensed attorney or your doctor.
Where Broward County utilities get their water
Several Broward utilities draw from the Biscayne Aquifer, though each runs its own system and treats the water differently. Fort Lauderdale's 2025 Water Quality Report says the Biscayne Aquifer is the city's only drinking water source, pumped from wells. That report covers the 2025 calendar year, which is before the Prospect Lake Clean Water Center began feeding the system in September 2026. The city's 2025 report describes water treated at the Fiveash lime softening plant and the Peele-Dixie nanofiltration membrane plant. The city disinfects with chloramines. The Prospect Lake plant changed how the city treats water starting in September 2026. Hollywood's 2025 report says the city draws from both the Biscayne Aquifer and the deeper Floridan Aquifer. The Biscayne Aquifer yields water that is mainly rainwater filtered through sand and rock. The Floridan Aquifer produces brackish water that requires more treatment. All Hollywood water is treated at the city's Water Treatment Plant regardless of source. That plant uses lime softening and membrane filtration for Biscayne Aquifer water, and reverse osmosis for Floridan Aquifer water. Pembroke Pines' 2025 Annual Drinking Water Report says the city draws from groundwater wells tapping the Biscayne Aquifer at depths between 90 and 144 feet. After extraction, the water is softened, filtered, and chlorinated. Pompano Beach's 2025 Water Quality Report says the city pumps water from the Biscayne Aquifer at two wellfield sites. At the treatment plant, the water is membrane and lime-softened, filtered, treated for corrosion control, and disinfected before it enters the distribution system. Pompano Beach Utilities serves customers in Pompano Beach, Lighthouse Point, and Lauderdale-by-the-Sea. Broward County Water and Wastewater Services runs several water districts. Its website blocked our reader, so we have not read their reports and this page gives no facts about those districts. If your bill says Broward County, get the report directly from the county.
What to think about before you buy a filter
The utility's report tells you what the utility found and how it treated the water. It does not tell you what happens inside your home's pipes, fixtures, or appliances. Those are separate questions. If you are thinking about a whole-house system, how a whole-house water filter works is a good place to start. If you are comparing a filter to a softener, water softener or water filter: what's the difference? lays out the distinction. You can also read about water softeners and combos for background. If the numbers in the utility's report suggest you don't need a softener, we'll tell you that plainly when you call. Be skeptical of broad claims about what any system removes, including from us. Performance depends on the specific model and its testing. If someone makes a specific claim, ask for the test listing and check that it covers the whole system. We have not been in business long enough to have accumulated customer reviews. What we do have is a written price for a named system and a number you can call when something goes wrong.
Ready to get a price?
We start in Miami-Dade, Broward, and Palm Beach counties. Coverage depends on having a confirmed plumber near you, so the first step is a call. You can also check the other counties we serve on our service areas page. When you're ready, call us or send your details and we'll go from there.
